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AI Chatbot Development

A chatbot is only useful if its answers are correct. We build support and sales bots that answer from your own help docs, product data, and policies, cite where the answer came from, and say they do not know instead of inventing something. When the question needs a person, the chat goes to your team with the full history attached.

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A support chatbot answering a customer question on a website.

Trusted by + clients worldwide.

Aladdin Media

Aladdin Media

Asna Software Solution

Asna Software Solution

Attar Shastra

Attar Shastra

Bhagyashaali Welfare Foundation

Bhagyashaali Welfare Foundation

Chroma Tech Services

Chroma Tech Services

City Line Collection

City Line Collection

Companies House

Companies House

Dietitian Miksha

Dietitian Miksha

Emerhub

Emerhub

Gaadi Buy

Gaadi Buy

Galecia Group

Galecia Group

Globus Machines Pvt Ltd

Globus Machines Pvt Ltd

Hasten

Hasten

Heavenly Home

Heavenly Home

Lazy Baby

Lazy Baby

OnKampus

OnKampus

MSP Global

MSP Global

My Dream Home Care

My Dream Home Care

Niya Overseas

Niya Overseas

Organish Herbal

Organish Herbal

SEO Scout

SEO Scout

Tex Trend

Tex Trend

The Insurance Problem

The Insurance Problem

The Air App

The Air App

TriStates

TriStates

Upkar Group

Upkar Group

V-Teach

V-Teach

VK Car Loan

VK Car Loan

VSKA

VSKA

Vyzion Innovations

Vyzion Innovations

WatsupUSA

WatsupUSA

Aladdin Media

Aladdin Media

Asna Software Solution

Asna Software Solution

Attar Shastra

Attar Shastra

Bhagyashaali Welfare Foundation

Bhagyashaali Welfare Foundation

Chroma Tech Services

Chroma Tech Services

City Line Collection

City Line Collection

Companies House

Companies House

Dietitian Miksha

Dietitian Miksha

Emerhub

Emerhub

Gaadi Buy

Gaadi Buy

Galecia Group

Galecia Group

Globus Machines Pvt Ltd

Globus Machines Pvt Ltd

Hasten

Hasten

Heavenly Home

Heavenly Home

Lazy Baby

Lazy Baby

OnKampus

OnKampus

MSP Global

MSP Global

My Dream Home Care

My Dream Home Care

Niya Overseas

Niya Overseas

Organish Herbal

Organish Herbal

SEO Scout

SEO Scout

Tex Trend

Tex Trend

The Insurance Problem

The Insurance Problem

The Air App

The Air App

TriStates

TriStates

Upkar Group

Upkar Group

V-Teach

V-Teach

VK Car Loan

VK Car Loan

VSKA

VSKA

Vyzion Innovations

Vyzion Innovations

WatsupUSA

WatsupUSA
WatsupUSAVyzion InnovationsVSKAVK Car LoanV-TeachUpkar GroupTriStatesThe Air AppThe Insurance ProblemTex TrendSEO ScoutOrganish HerbalNiya OverseasMy Dream Home CareMSP GlobalOnKampusLazy BabyHeavenly HomeHastenGlobus Machines Pvt LtdGalecia GroupGaadi BuyEmerhubDietitian MikshaCompanies HouseCity Line CollectionChroma Tech ServicesBhagyashaali Welfare FoundationAttar ShastraAsna Software SolutionAladdin MediaWatsupUSAVyzion InnovationsVSKAVK Car LoanV-TeachUpkar GroupTriStatesThe Air AppThe Insurance ProblemTex TrendSEO ScoutOrganish HerbalNiya OverseasMy Dream Home CareMSP GlobalOnKampusLazy BabyHeavenly HomeHastenGlobus Machines Pvt LtdGalecia GroupGaadi BuyEmerhubDietitian MikshaCompanies HouseCity Line CollectionChroma Tech ServicesBhagyashaali Welfare FoundationAttar ShastraAsna Software SolutionAladdin Media

Our AI Chatbot Development Services

Support Bots on Your Docs

We index your help centre, policies, and past tickets so the bot answers from what you actually publish, not from general internet knowledge.

Sales & Pre-Purchase Bots

Bots that answer product, pricing, and availability questions from live data, then capture the lead or book the call in your CRM.

Live Agent Handover

Clear escalation rules and a handover that carries the transcript, the customer record, and what the bot already tried.

Content Gaps & Chat Analytics

We report what people asked, what the bot got wrong, and which missing document caused it, so your content improves with the bot.

Our Process

How We Build Your Chatbot

Typical Timeline: 3-7 weeks for a bot on your existing content, longer if the content needs rebuilding first

01

Read Your Real Questions

We go through your inbox, tickets, and chat logs to find what customers actually ask and how often. That list sets the scope.

02

Fix and Index the Content

We gather the source documents, flag the gaps and contradictions, and build the retrieval layer the bot answers from.

03

Test on Known Questions

We run the bot against a scored set of real questions with known correct answers, and tune until the accuracy is one you accept.

04

Launch Narrow, Then Widen

We start on one channel or one topic with handover always available, then expand once the logs show it holding up.

Your Content Is the Product

The quality of a bot is mostly the quality of what you feed it. If your documentation is thin, contradictory, or three years old, no model fixes that, and we will tell you at the start rather than after launch. Often the first piece of work is cleaning up the source material. We also keep expectations honest on volume: a bot handles the repeat questions well, and the long tail still needs your team. The customer records and CRMs these bots hand off into are the kind of systems we have built for clients for years, so the handover side is not an afterthought.

Technologies We Specialize In

OpenAI

OpenAI

Python

Python

React

React

PostgreSQL

PostgreSQL

WhatsApp

WhatsApp

Why Choose Boldally for Chatbot Development

Grounded Answers, Not Guesses

The bot answers from your documents with a source attached, and is built to say it does not know rather than fill the gap.

We Score It Before You Launch

You see measured accuracy on a real question set, so the decision to go live is based on numbers rather than a good demo.

Handover Is Part of the Build

Escalation into your CRM or helpdesk is designed with the bot, because the failed conversations are the ones that cost you customers.

We Will Tell You It Is Too Early

If your content is not in shape to answer from, we will say so and scope the content work first rather than sell you a bot that guesses.

FAQ

Frequently Asked Questions

Common questions about this service. If yours isn't here, just ask.

Selected case studies

  • Attar Shastra

    A Shopify Hydrogen storefront for a natural attar brand, built to sell to customers in India and abroad.

  • Chroma Tech Services

    An internal employee portal that gives an industrial analytics firm one place to share documents.

  • Emerhub CRM

    A custom CRM on Firebase and Vue.js that speeds up client onboarding with real-time form editing.

View all case studies

What Our Clients Say

We work closely with the teams we build for, and we stick around after launch. Here's what some of them have to say.

James Charles's image

Gagandeep is a phenomenally talented senior developer who was a vital part of our success! Diligent, goal oriented and an innovative leader, I couldn't speak highly enough of Gagandeep

James Charles

Founder, The Air App

Lauri Lahi's image

Gagan worked with Emerhub and Companies House for over a year, demonstrating great flexibility in adapting to different tech stacks and evolving business requirements.

Lauri Lahi

Co-founder and chairman, Emerhub

Andrew Petcash's image

I got to witness first hand the great skills of Gagandeep while working alongside him on a project. First-class in everything and extremely talented in his craft. It was a tough project that no companies had ever built before and he tackled it and then some!

Andrew Petcash

Advisor, The Air App

Sonam Parashar's image

Boldally Studio delivered exceptional results on our MSP Global website. The design is visually impressive, and the site's performance is outstanding. We're extremely pleased with their work and highly recommend their services.

Sonam Parashar

Director, Msp Global

Msp Global's logo
Manoj Kumar's image

Well done to the Boldally Studio team for their dedication and efficient work process. They consistently delivered projects on time and followed the direction I provided with precision, which I found truly impressive.

Manoj Kumar

Founder, Bhaagyashaali Welfare Foundation

Bhaagyashaali Welfare Foundation's logo
Supriya Vij's image

Boldally Studio provided us with continuous support and helped us at every step, providing valuable feedback and understanding our needs effectively. We are satisfied with the overall outcome and process. Highly recommend Boldally Studio if you're looking for excellent output.

Supriya Vij

Founder & CEO, VTeach

Abraham Scaria's image

Gagandeep and his team did a commendable job on our Laravel development project. It was a pleasure working with him, and the team demonstrated solid technical skills throughout the process.

Abraham Scaria

Director, Asna Software Solution

Asna Software Solution's logo
Anil Kumar's image

It's just how I imagined it. I really love the website—it looks great and works well. The custom software is very helpful and easy to use. It makes our daily work much easier.

Anil Kumar

Director, Chroma Tech Services

Chroma Tech Services's logo
Karishma Vij's image

Big thanks to Boldally Solutions Private Limited for designing our website. The team was dedicated, supportive, and truly understood our needs. We're very happy with the results and highly recommend them for quality work.

Karishma Vij

Head of PR, VTeach

Gurvinder Singh's image

We are very happy with the website made by Boldally Studio. It looks great, is easy to use, and shows all our services clearly. The team was helpful, understood our needs, and delivered everything on time. We highly recommend Boldally Studio to anyone looking for a good and professional website.

Gurvinder Singh

Owner, Upkar Group

Upkar Group's logo

Have a project in mind?

Tell us what you're trying to build or fix. We'll talk through scope, timeline, and the right approach for your team.

Book a Free Consultation