AI Voice Agents
Everyone has been trapped by a phone bot that couldn't understand them and wouldn't transfer them. That is the bar to clear, and most voice projects fail it because nobody designed the exit. We build voice agents for the narrow, repetitive calls, booking a slot, confirming an appointment, reading back an order status, and we spend as much time on the handoff to a human as on the conversation itself.
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Trusted by + clients worldwide.
Aladdin Media
Asna Software Solution
Attar Shastra
Bhagyashaali Welfare Foundation
Chroma Tech Services
City Line Collection
Companies House
Dietitian Miksha
Emerhub
Gaadi Buy
Galecia Group
Globus Machines Pvt Ltd
Hasten
Heavenly Home
Lazy Baby
OnKampus
MSP Global
My Dream Home Care
Niya Overseas
Organish Herbal
SEO Scout
Tex Trend
The Insurance Problem
The Air App
TriStates
Upkar Group
V-Teach
VK Car Loan
VSKA
Vyzion Innovations
WatsupUSA
Aladdin Media
Asna Software Solution
Attar Shastra
Bhagyashaali Welfare Foundation
Chroma Tech Services
City Line Collection
Companies House
Dietitian Miksha
Emerhub
Gaadi Buy
Galecia Group
Globus Machines Pvt Ltd
Hasten
Heavenly Home
Lazy Baby
OnKampus
MSP Global
My Dream Home Care
Niya Overseas
Organish Herbal
SEO Scout
Tex Trend
The Insurance Problem
The Air App
TriStates
Upkar Group
V-Teach
VK Car Loan
VSKA
Vyzion Innovations
WatsupUSA
Our AI Voice Agents Services
Inbound Call Handling
The agent picks up, identifies the caller against your records, answers the common questions, and books or updates what it is allowed to touch.
Outbound Reminders & Confirmations
Appointment reminders, delivery windows, payment due dates. Calls where the script is short and the caller expects it.
First-Line Support & Triage
The agent collects the details, checks status in your system, and routes the caller to the right person with the context already gathered.
Human Handoff & Call Review
A live transfer path with the transcript attached, plus recordings and transcripts of every call so your team can hear what actually happened.
Our Process
Typical Timeline: 5-10 weeks for one call type, including a monitored pilot
Listen to Real Calls
We go through recordings of the calls you want to automate. Accents, background noise, and how often callers go off script all come out here.
Scope and Escape Hatches
We write down what the agent handles, what it must never attempt, and the exact triggers that send a call to a person.
Build and Wire In
We connect the agent to your calendar, CRM, or order system so it reads and writes real data instead of reciting a static script.
Pilot on One Line
It runs on a single number or one call type first, with every call reviewed. Volume goes up only once the transcripts look clean.
Design the Handoff Before the Script
The first thing we write down is when the agent gives up. Caller sounds frustrated, asks twice for a person, says something outside the script, or the call touches money or a complaint. Any of those and it transfers, warm, with what it already knows. We also keep a list of calls we recommend never automating: cancellations that need a save, medical or legal specifics, anything where a wrong answer costs more than the call did. In India this is also an accent and language question. We test on recordings of your real callers before launch, and if the model mishears a third of your customers, that is a reason not to ship, not a reason to tune harder.
Technologies We Work With
OpenAI
Python
FastAPI
Node.js
PostgreSQL
Why Choose Boldally for AI Voice Agents
We'll Tell You Not to Automate a Call
Some calls should always reach a person. If yours are mostly those, we will say so on the first call rather than sell you a pilot.
Tested on Your Callers
Accent and audio quality decide whether this works. We test against your real recordings before anyone commits to a build.
Wired Into Your Systems
A voice agent is only useful if it can check a real booking or order. Connecting CRMs and internal systems is work we have done since 2019.
Every Call Reviewable
Recording, transcript, what the agent did, and where it transferred. You should never have to guess why a caller was unhappy.
FAQ
Common questions about this service. If yours isn't here, just ask.
Selected case studies
- Attar Shastra
A Shopify Hydrogen storefront for a natural attar brand, built to sell to customers in India and abroad.
- Chroma Tech Services
An internal employee portal that gives an industrial analytics firm one place to share documents.
- Emerhub CRM
A custom CRM on Firebase and Vue.js that speeds up client onboarding with real-time form editing.
What Our Clients Say
We work closely with the teams we build for, and we stick around after launch. Here's what some of them have to say.
Gagandeep is a phenomenally talented senior developer who was a vital part of our success! Diligent, goal oriented and an innovative leader, I couldn't speak highly enough of Gagandeep
Gagan worked with Emerhub and Companies House for over a year, demonstrating great flexibility in adapting to different tech stacks and evolving business requirements.
I got to witness first hand the great skills of Gagandeep while working alongside him on a project. First-class in everything and extremely talented in his craft. It was a tough project that no companies had ever built before and he tackled it and then some!
Boldally Studio delivered exceptional results on our MSP Global website. The design is visually impressive, and the site's performance is outstanding. We're extremely pleased with their work and highly recommend their services.
Sonam Parashar
Director, Msp Global
Well done to the Boldally Studio team for their dedication and efficient work process. They consistently delivered projects on time and followed the direction I provided with precision, which I found truly impressive.
Manoj Kumar
Founder, Bhaagyashaali Welfare Foundation
Boldally Studio provided us with continuous support and helped us at every step, providing valuable feedback and understanding our needs effectively. We are satisfied with the overall outcome and process. Highly recommend Boldally Studio if you're looking for excellent output.
Gagandeep and his team did a commendable job on our Laravel development project. It was a pleasure working with him, and the team demonstrated solid technical skills throughout the process.
Abraham Scaria
Director, Asna Software Solution
It's just how I imagined it. I really love the website—it looks great and works well. The custom software is very helpful and easy to use. It makes our daily work much easier.
Anil Kumar
Director, Chroma Tech Services
Big thanks to Boldally Solutions Private Limited for designing our website. The team was dedicated, supportive, and truly understood our needs. We're very happy with the results and highly recommend them for quality work.
We are very happy with the website made by Boldally Studio. It looks great, is easy to use, and shows all our services clearly. The team was helpful, understood our needs, and delivered everything on time. We highly recommend Boldally Studio to anyone looking for a good and professional website.
Gurvinder Singh
Owner, Upkar Group
Have a project in mind?
Tell us what you're trying to build or fix. We'll talk through scope, timeline, and the right approach for your team.
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