WhatsApp AI Assistant
Menu bots work until a customer types something the menu doesn't cover. Then they wait, or they leave. An AI assistant reads the actual question, answers from your real information, prices, stock, order status, policy, and hands the chat to a person the moment it isn't sure. It sits on top of the WhatsApp Business API setup, so if you're not on the official API yet, that's the first step.
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Trusted by + clients worldwide.
Aladdin Media
Asna Software Solution
Attar Shastra
Bhagyashaali Welfare Foundation
Chroma Tech Services
City Line Collection
Companies House
Dietitian Miksha
Emerhub
Gaadi Buy
Galecia Group
Globus Machines Pvt Ltd
Hasten
Heavenly Home
Lazy Baby
OnKampus
MSP Global
My Dream Home Care
Niya Overseas
Organish Herbal
SEO Scout
Tex Trend
The Insurance Problem
The Air App
TriStates
Upkar Group
V-Teach
VK Car Loan
VSKA
Vyzion Innovations
WatsupUSA
Aladdin Media
Asna Software Solution
Attar Shastra
Bhagyashaali Welfare Foundation
Chroma Tech Services
City Line Collection
Companies House
Dietitian Miksha
Emerhub
Gaadi Buy
Galecia Group
Globus Machines Pvt Ltd
Hasten
Heavenly Home
Lazy Baby
OnKampus
MSP Global
My Dream Home Care
Niya Overseas
Organish Herbal
SEO Scout
Tex Trend
The Insurance Problem
The Air App
TriStates
Upkar Group
V-Teach
VK Car Loan
VSKA
Vyzion Innovations
WatsupUSA
Our WhatsApp AI Assistant Services
Free-Text Question Answering
Customers ask in their own words, in English or Hinglish, and get an answer drawn from your product data, policies, and FAQs instead of a menu tree.
Grounded on Your Own Data
We connect the assistant to your catalogue, order system, or CRM so answers about price, stock, and order status come from live data, not from a model's guess.
Handoff and Escalation Rules
Refunds, complaints, anything about money, and anything the assistant is unsure about go to a human, with the full conversation attached so nobody repeats themselves.
Layered on Existing Bot Flows
Your working scripted flows stay. We add the AI layer for everything the flows don't cover, so the reliable parts stay deterministic.
Our Process
Typical Timeline: 4-8 weeks depending on how many systems the assistant needs to read from
Read Real Conversations
We go through months of your actual chats. The questions people really ask are never the ones on the FAQ page, and that list decides what we build.
Draw the Handoff Line
We agree with you on what the assistant answers and what always goes to a person, and we write those escalation rules before writing any prompts.
Ground It in Your Data
We connect your catalogue, orders, or CRM so answers come from live records, and we make the assistant say it doesn't know rather than fill a gap.
Shadow, Then Launch
It drafts answers your team approves before sending for the first stretch. Once the drafts hold up on real chats, we let the safe categories send on their own.
What an AI Assistant Should Not Answer
An AI assistant on WhatsApp is fast and it never sleeps, but it will occasionally get something wrong, and on a channel this personal that costs trust. So we draw the line before building: it answers questions about information, and it does not make promises. Refunds, disputes, medical or legal specifics, and anything involving a customer's money go to a person by rule, not by confidence score. A human is always one message away, and typing "agent" gets one. If your questions are genuinely just five FAQs, a scripted bot from our WhatsApp chatbot work is cheaper and more predictable, and we'll say so. We've done real WhatsApp Business API work; this adds a layer to it.
Technologies We Specialize In
OpenAI
Node.js
PostgreSQL
TypeScript
Why Choose Boldally Studio for a WhatsApp AI Assistant?
Real WhatsApp Business API Experience
We've done the official API work: verification, templates, session windows, and the rules about what you can send and when. The AI layer is the easy half.
A Person Is Always One Message Away
Every conversation has a live exit to a human, and we never hide it. Trapping a customer in a chat loop costs more than the reply you saved.
Answers From Your Data, Not Guesses
We ground answers in your catalogue and order records, and design the assistant to admit it doesn't know rather than invent a plausible price.
We Start in Draft Mode
Your team approves replies before they send until the quality is proven on real conversations. Nobody should trust an assistant on day one, including us.
FAQ
Common questions about this service. If yours isn't here, just ask.
Selected case studies
- Attar Shastra
A Shopify Hydrogen storefront for a natural attar brand, built to sell to customers in India and abroad.
- Chroma Tech Services
An internal employee portal that gives an industrial analytics firm one place to share documents.
- Emerhub CRM
A custom CRM on Firebase and Vue.js that speeds up client onboarding with real-time form editing.
What Our Clients Say
We work closely with the teams we build for, and we stick around after launch. Here's what some of them have to say.
Gagandeep is a phenomenally talented senior developer who was a vital part of our success! Diligent, goal oriented and an innovative leader, I couldn't speak highly enough of Gagandeep
Gagan worked with Emerhub and Companies House for over a year, demonstrating great flexibility in adapting to different tech stacks and evolving business requirements.
I got to witness first hand the great skills of Gagandeep while working alongside him on a project. First-class in everything and extremely talented in his craft. It was a tough project that no companies had ever built before and he tackled it and then some!
Boldally Studio delivered exceptional results on our MSP Global website. The design is visually impressive, and the site's performance is outstanding. We're extremely pleased with their work and highly recommend their services.
Sonam Parashar
Director, Msp Global
Well done to the Boldally Studio team for their dedication and efficient work process. They consistently delivered projects on time and followed the direction I provided with precision, which I found truly impressive.
Manoj Kumar
Founder, Bhaagyashaali Welfare Foundation
Boldally Studio provided us with continuous support and helped us at every step, providing valuable feedback and understanding our needs effectively. We are satisfied with the overall outcome and process. Highly recommend Boldally Studio if you're looking for excellent output.
Gagandeep and his team did a commendable job on our Laravel development project. It was a pleasure working with him, and the team demonstrated solid technical skills throughout the process.
Abraham Scaria
Director, Asna Software Solution
It's just how I imagined it. I really love the website—it looks great and works well. The custom software is very helpful and easy to use. It makes our daily work much easier.
Anil Kumar
Director, Chroma Tech Services
Big thanks to Boldally Solutions Private Limited for designing our website. The team was dedicated, supportive, and truly understood our needs. We're very happy with the results and highly recommend them for quality work.
We are very happy with the website made by Boldally Studio. It looks great, is easy to use, and shows all our services clearly. The team was helpful, understood our needs, and delivered everything on time. We highly recommend Boldally Studio to anyone looking for a good and professional website.
Gurvinder Singh
Owner, Upkar Group
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Tell us what you're trying to build or fix. We'll talk through scope, timeline, and the right approach for your team.
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